To properly sync your data, please ensure that all computers and devices are using the same version of RoboForm. We suggest you install RoboForm 8 across all devices. During the installation, RoboForm will prompt you to convert your user data files to the new format. Please do so and then sync. Once the synchronization process has completed, your data will be consistent across devices. NOTE: Starting with version 8, your Everywhere credentials will be your email address and Master Password.