General/Account

RoboForm Account

• How do I change my RoboForm account email?
• My data disappeared. How do I get it back?
• My licenses are not listed in my RoboForm Account
• Why am I getting upgrade notifications?
• How do I switch accounts?
• Where can I find a copy of the Software License Agreement?

RoboForm Everywhere

• How do I renew my RoboForm Everywhere License?
• How do I cancel auto-renewal for RoboForm Everywhere?
• How to update your credit card or billing information
• When does my RoboForm Everywhere subscription expire?
• How can I buy RoboForm Everywhere as a gift?
• How do I get a list of my existing RoboForm orders?

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RoboForm Everywhere Family Plan

• How do I upgrade from an individual Everywhere subscription to a Family Plan?
• How do I add a family member to my RoboForm Family Plan?
• How do you determine the Family Plan license holder?
• I have an existing Everywhere subscription. Can I be added to someone else’s Family Plan as a member?
• Can I purchase a Family Plan as a gift?
• How many accounts are under a RoboForm Everywhere Family Plan subscription?

Backup and Restore

• How can I Restore my RoboForm data?
• How can I make a backup of my RoboForm data?

Sync

• How do I resolve a Sync Conflict prompt?
• How do I turn off sync?
• How often does RoboForm sync?
• Why are my logins not properly syncing?

Options

• Where can I find my data files in RoboForm?
• Is there a RoboForm SDK?
• How do I change the data folder in V9?
• How do I send a screencast of my RoboForm issue? (Windows)

Promotion

• How does the RoboForm Referral Program work?
• FAQs About the RoboForm Everywhere Military Discount
• I love RoboForm. How can I spread the word?

Translation/Localization

• Which languages does RoboForm work in?
• Updating an existing language translation of RoboForm (Windows)
• Translating RoboForm into a new language (Windows)
• Updating an existing language translation of RoboForm (Mac)