How to Import from True Key

1. Exporting a CSV File From True Key
2. Importing Your True Key Data Into the RoboForm Browser Extension
3. Importing Your True Key Data Into RoboForm Desktop (Windows)
4. Importing Your True Key Data Into RoboForm Desktop (Mac)

Exporting a CSV File From True Key

1) Log in to True Key and click the "Gear" icon in the upper right hand corner. Then, select the "App Settings" tab in the upper right hand corner and click the "Export" button to the right of the "Export Data" section.

 

2) You will be presented with a window asking you to confirm this action and notifying you that you will be asked to input your Master Password to complete the export. Click the blue "Continue" button.

 

3) You will be prompted to enter your Master Password. Enter it, and click the blue "Unlock" button.

 

4) True Key will export a CSV file containing your data into your designated downloads folder

 

Importing Your True Key Data Into the RoboForm Browser Extension

1) Go to the RoboForm Start Page. In the top right of the Start Page, click your account's email. From the menu which will appear, select the "Import" option.

 

2) Select True Key from the listed options for import and follow the instructions which will appear in order to export your True Key data.

Once you have finished exporting your data from True Key, click the blue "Import from File" button and select the file which contains your True Key data.

 

3) RoboForm will present you with a message confirming that the import was successful.

 

Importing Your True Key Data Into RoboForm Desktop (Windows)

1) Click the [ ^ ] (show hidden icons) button in the bottom right corner of your screen, then click the RoboForm icon. Select "Tools" from the menu. Then, click the "Import" option.

2) From the "Import" dialog choose "True Key" from the column on the left.

At the bottom of this screen, you can click the "Folder" icon to choose the RoboForm folder where the data will be imported to. By default, the data will be imported into the "Home" folder.

Once the location has been set, select the blue "Import from File" button in the lower right corner. 

3) Select the .csv file that you previously exported from True Key. Then, click the "Open" button.

4) When the import has been successfully completed, the following screen will display. If the confirmation screen does not appear, the file you tried to import is formatted incorrectly.

WARNING: It is strongly recommended that you delete the CSV file after this process because it contains unprotected data. Do not send it to anyone, upload it to the Internet, or even leave it in local storage on your computer.

 

Importing Your True Key Data Into RoboForm Desktop (Mac)

1) Click the RoboForm icon in the top right of your screen on the Menu bar. Click the 3 dots in the upper right corner. Then, select "Settings" from the menu.

 

2) Select "Account & Data" from the column on the left, and then click the "Import from..." button under the "Import and Export" section.

3) From "Import" dialog choose "True Key" from the column on the left.

At the bottom of this screen, you can click the "Folder" icon to choose the RoboForm folder where the data will be imported to. By default, the data will be imported into the "Home" folder.

Once the location has been set, select the blue "Import from File" button in the lower right corner. 

4) Select the .csv file that you previously exported from True Key. Then, click the "Choose file for import" button.

5) When the import has been successfully completed, the following screen will display. If the confirmation screen does not appear, the file you tried to import is formatted incorrectly.

WARNING: It is strongly recommended that you delete the CSV file after this process because it contains unprotected data. Do not send it to anyone, upload it to the Internet, or even leave it in local storage on your computer.