My licenses are not listed in my RoboForm Account

To view your licenses, log in to RoboForm Online here and click your account's dropdown menu in the top right. Then, select "Settings" from the menu.

Select the "Licenses" tab from the column on the left.

If your licenses are not listed on the License page of your RoboForm account this may mean that your User ID is not connected to the proper license. This can result from using a different email address to purchase your license than the email address you use to access your RoboForm account.

Please contact us and let us know your Order ID or the email associated with your RoboForm subscription purchase. We will also need to know the email you use to access your RoboForm Online account, if it is different from the one used for purchase. Once we have this info, we can properly attach your account to your license.