What is Emergency Access and how does it work?

1. What is Emergency Access?
2. How does granting Emergency Access to another RoboForm User work?

What is Emergency Access?

Emergency Access allows you to select a trusted contact to securely obtain access to your RoboForm Data in the event of death, incapacitation, or simply as a method of account recovery. More than one Emergency Contact can be selected, with the option to vary the waiting period before providing access. Emergency Access can be revoked at any time.

Emergency Access uses public-private key encryption, similar to our sharing and sending features. This allows for secure access by the recipient without the grantor's Master Password.

How does granting Emergency Access to another RoboForm User work?

Granting Emergency Access is a premium feature available to RoboForm Premium users with an active subscription. However, all RoboForm users (free and Premium) are able to receive Emergency Access.

In order to grant Emergency Access, an Emergency Contact must be selected along with the timeout period.

The Emergency Contact is able to accept or decline the invitation. If the Emergency Contact is not a current RoboForm user, they will receive an email with installation instructions.

Once the Emergency Contact accepts the invitation, they can request access to the grantor's RoboForm Data. If the grantor does not decline or respond before the timeout period lapses, the Emergency Contact will receive access to their RoboForm Data. 

For each Emergency contact, the grantor must set the timeout period. The timeout period is the amount of time that the grantor of Emergency Access has before they are able to decline the Emergency Contact's request for Access. The timeout period can be set from nil (Immediately) to as long as 30 days. In the event that the request is rejected by the grantor, no data will be shared. Emergency Access can be revoked by the grantor at any time.

Emergency Contacts have access to all of the grantor's RoboForm Data, but have the option to only download selected items inside their own RoboForm account.

For more detailed instructions on setting up RoboForm Emergency Access click here.