If for any reason you are unable to log into your RoboForm account, please contact our support team by submitting a message here.
NOTE: Account deletion is irreversible. Once deleted, your data cannot be recovered. In order to continue to use RoboForm, you will need to create a new account.
RoboForm Extension:
1) Open your browser and click the RoboForm extension icon. Click the 3 dots in the upper right corner of the extension's menu. Then, select "Settings" from the menu.
2) Select "Account & Data" from the column on the left. Then, click the "Delete My RoboForm Account" button at the bottom of the page.
3) You will be asked to input your Master Password. After inputting your Master Password, RoboForm will ask you to confirm that you would to delete your account. Click the "Yes, Delete my RoboForm Account" button.
4) You will be prompted to give a reason why you are deleting your account. Choose a reason, and then click the "Yes, Delete me RoboForm Account" button.
5) You will be presented with a message confirming that your account has been removed.
RoboForm Online:
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2) Select "Account & Data" from the column on the left. Then, click the "Delete My RoboForm Account" button at the bottom of the page.
3) You will be asked to input your Master Password. After inputting your Master Password, RoboForm will ask you to confirm that you would to delete your account. Click the "Yes, Delete my RoboForm Account" button.
4) You will be prompted to give a reason why you are deleting your account. Choose a reason, and then click the "Yes, Delete me RoboForm Account" button.
5) You will be presented with a message confirming that your account has been removed.
iOS:
1) While logged into the RoboForm app for iOS, tap the [...] icon in the upper right-hand corner of the screen. Then, select "Settings" (gear icon).
2) Select "Account" from the listed options.
3) Tap "Delete my RoboForm Account" at the bottom of the page.
4) You will be prompted to confirm that you would like to delete your account. Tap the "Yes, Delete my RoboForm Account" button.
5) You will be prompted to give a reason why you are deleting your account. Choose a reason, and then tap the "Yes, Delete my RoboForm Account" button.
Android:
1) Tap the 3 dots in the upper right-hand corner of the RoboForm for Android app. Then, select "Settings" from the menu.
2) Tap "Account" from the listed options.
3) Tap "Delete my RoboForm Account" at the bottom of the page.
4) You will be prompted to confirm that you would like to delete your account. Tap the "Yes, Delete my RoboForm Account" button.
5) You will be prompted to give a reason why you are deleting your account. Choose a reason, and then tap the "Yes, Delete my RoboForm Account" button.
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