How to Import from Chrome

1. Importing from Chrome Through the RoboForm Browser Extension
2. Importing from Chrome Using a CSV File
3. Importing from Chrome Through RoboForm Desktop (Windows)
4. Importing from Chrome Through RoboForm Desktop (Mac)

Importing from Chrome Through the RoboForm Browser Extension

1) Go to the RoboForm Start Page. In the top right of the Start Page, click your account's email. From the menu which will appear, select the "Import" option.

 

2) Select Google Chrome from the listed options for import and follow the instructions which will appear in order to export your Chrome data.

Once you have finished exporting your data from Chrome, click the blue "Import" button and select the file which contains your Chrome data.

 

3) RoboForm will present you with a message confirming that the import was successful.

 

Importing from Chrome Using a CSV File

1) Open Chrome and click the 3 vertical dots in the upper right corner. Then, select "Settings" from the menu.

 

2) Click "Password Manager" under the Autofill section of the Settings menu.

 

3) To the right of "Saved Passwords" click the 3 vertical dots.

 

4) Click the "Export passwords..." option.

 

5) A window will appear prompting you to confirm the export, click the blue "Export passwords..." button.

 

6) The "Save As" dialogue will appear. Name the CSV file and choose its location. Keep careful note of where you save the file, as you will need to access it in order to import your data.

 

Once you have finished exporting the CSV from Chrome, click this link to view a tutorial on how to import your passwords from your exported CSV file.

 

WARNING: It is strongly recommended that you delete the CSV file after this process because it contains unprotected data. Do not send it to anyone, upload it to the Internet, or even leave it in local storage on your computer.

 

Importing from Chrome Through RoboForm Desktop (Windows)

1) Click the [ ^ ] (show hidden icons) button in the lower right corner of your screen, and then click the RoboForm icon. Select "Tools" from the menu. Then, click the "Import" option.

 

2) You will be brought to a window offering a list of different sources to import data from. Select "Browsers" from the column on the left, and you will see a list of browsers available to import from.

If you would like your imported data to be sorted into a specific RoboForm folder, check the box to the left of “Sort imported data to RoboFom sub-folders” and then select the folder to which you would like to import your browser data, or create a new one using the “New Folder” button.

 

3) Click the blue “Import” button next to the browser you wish to import from (in this case, Chrome). If RoboForm needs to close any windows to complete the import process, it will present you with a screen offering to do so for you. Click "Yes" on this window, if it appears.

 

5) After the process has been completed, you will be presented with a screen confirming that the import was successful. Click the blue "Done" button on this message.

 

Importing from Chrome Through RoboForm Desktop (Mac)

1) Click the RoboForm icon in the top right of your screen on the Menu bar. Click the 3 dots in the upper right corner. Then, select "Settings" from the menu.

 

2) Select "Account & Data" from the column on the left. Then, click the "Import from..." button under the "Import and Export" section.

 

3) If you’d like your imported data to be sorted into a specific RoboForm folder, check the box to the left of “Sort imported data to RoboFom sub-folders" and then either select the folder to which you’d like to import your Chrome data or create a new one using the "New Folder" button. 

Click the blue "Import" button to the right of the Google Chrome icon.

 

4) You may need to enter your Mac profile password in order to grant RoboForm access to the data saved within "Chrome Safe Storage." Click the "Allow" or "Always Allow" buttons.

 

5) A window will display confirming that the import has been successful. 

NOTE: When trying to import from Chrome, if you receive an error message saying the database is locked, quit Chrome (from the dock) and then follow the import steps listed above.