A companies' administrator has the ability to restrict their users in a wide variety of ways through policies. If a policy is preventing access to a setting that needs to be changed, contact your administrator and access to disable the corresponding policy.
Don’t ask for Master Password
If the 'Don’t ask for Master Password' setting cannot be changed then the 'Cache Master Password' policy is enabled.
If the Logoff option is missing from the RoboForm icon menu then the 'Disable Logoff' policy is enabled meaning you will not be able to log out of RoboForm.
Can’t Change Master Password
If the option to change your master password is disabled then the 'Disable Master Password Change' policy is enabled.
Can’t Disable Automatic Logoff
If the automatic logoff settings cannot be changed or edited then the 'Enforce Auto-Log Off Time' policy is enabled.
Can’t Create RoboForm Data
If the 'command is prohibited error' message appears when attempting to create RoboForm data then the 'Disable RoboForm File Creation' policy is enabled.
Unable to share RoboForm data
If the 'command is prohibited' message appears when attempting to share RoboForm data then the 'Disable RoboForm File Sharing' policy is enabled.
Can’t Edit the AutoSave Page
If the settings in the AutoSave page cannot be changed then the 'Auto Save' policy has been enabled.
Can’t Change the AutoFill Without Asking Setting
If the AutoFill Without Asking field in Auto Fill page cannot be changed then the 'Auto Login' policy is enabled.
Cannot Set an Emergency Contact
If the option to add an emergency contact through Emergency Access in the RoboForm icon menu is missing then the 'Disable Emergency Access feature' policy is enabled.
Unable to Change RoboForm’s Data Directory Location
If the 'command is prohibited' message appears when attempting to change the default directory where RoboForm stores you data then the 'Disable Custom RoboForm Data Directory Location' policy is enabled.
Cannot Disable One-Time Password
If you are unable to disable the One-Time Password feature then the Enforce One-Time Password policy is enabled.
Server Forbidden IP Error
If the 'server: Forbidden: IP not allowed' error appears when attempting to login then the 'Allowed IP address ranges' policy is enabled and you are not logging in from one of the allowed IP addresses.
SaveForms is Disabled
If the 'SaveForms is disabled' message appears when attempting to save a login for a website then either the 'Whitelist Domains' or 'Blacklist Domains' policy is enabled and the website you are trying to create a login for is not allowed.